Privacy Policy

At Into The Deep USA ("ITD USA", "we", "our", "us"), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit or interact with our website hosted on the Wix platform (www.intothedeepusa.com).

By accessing or using our site, you agree to the terms of this Privacy Policy.

1. What Information We Collect
When you visit our website, we may collect the following types of information:

a. Personal Information You Provide

• Name, email address, shipping/billing address, phone number

• Payment details (via Wix-secured payment gateways – not stored on our servers)

• Communications (e.g., messages via contact forms, customer support requests)
   

b. Automatically Collected Information

• IP address and device type

• Browser type and operating system

• Website behavior (pages visited, time spent, referral source)

• Cookies and similar tracking technologies (see section 6)
   

2. How We Use Your Information
We use your information to:

• Fulfill orders and provide customer support

• Process payments via secure third-party providers

• Improve website functionality and user experience

• Send promotional emails and updates (only with your consent)

• Analyze traffic and trends via analytics tools
   

3. How We Store and Protect Your Data
Your data is securely stored through Wix.com’s data storage, databases, and applications, all of which are protected behind a secure firewall.
All direct payment gateways offered by Wix and used by ITD adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

4. Sharing Your Information
We do not sell, trade, or rent your personal information. We may share your data with:

• Wix (as our platform provider)

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, UPS)

• Legal authorities if required by law or to protect our rights
   

5. Your Rights
Depending on your location, you may have the right to:

• Access, update, or delete your personal information

• Opt out of marketing communications at any time

• Request data portability

To make any such requests, email us at: intothedeepusa@gmail.com

6. Cookies and Tracking Tools
We use cookies to improve your experience and analyze web traffic. These include:

• Essential cookies (site functionality)

• Analytical cookies (site performance insights)

• Marketing cookies (if applicable)

You can control cookie preferences via your browser settings.

7. Third-Party Services
Our website may contain links to third-party services (e.g., Instagram, YouTube). We are not responsible for their privacy practices and encourage you to review their policies independently.

8. Children's Privacy
We do not knowingly collect personal information from individuals under 13 years of age. If we learn that we have done so, we will delete the data promptly.

9. Updates to This Policy
We reserve the right to update this Privacy Policy as needed. Any changes will be posted here with the updated date.
 

If you have any questions or concerns, please contact us at:

📧:  intothedeepusa@gmail.com
IG: @intothedeep.us